Criminals are always on the move, looking for new ways to acquire protected information. At Meadows Bank, we recognize that the game is always changing and the fight against fraud requires not only vigilance but a wide range of flexible tools for monitoring your ATM/Debit Card.
A critical aspect of risk management is the ability for us and our fraud analysts to respond immediately to trends or indications of impending fraud. Instant response stops crime in its tracks, rather than leaving you helpless as incidents continue to occur. Sophisticated fraud software which identifies key transaction behavior for each cardholder and recognizes potential fraud, is paired with live monitoring by expert fraud analysts.
If a suspicious transaction is detected, a fraud analyst will attempt to contact the cardholder on all phone numbers provided. Your card will be suspended immediately if fraud is confirmed, and/or if you do not respond to the contact by the analyst.
You are automatically covered by Fraud Center protection when you obtain an ATM/Debit Card from Meadows Bank. If you prefer not to have such stringent fraud protection, you may want to consider one of our more flexible anti-fraud services described below. Fraud Center Phone Number: 800.237.8990.
Alerts & Protections
You can easily set card controls, add restrictions and receive transaction alerts1 on all your Meadows Bank ATM/Debit cards. Have you ever misplaced a card? Turn off the card while you look for it. Once you find the card and are ready to use it, turn it back on. How nice would it be to get a notification as soon as your card is used for a large online purchase? Meadows Bank delivers alerts directly to your compatible iOS or Android mobile device and lets you select the criteria used to generate the alerts. Set your alert preferences right from your Meadows Bank Online/Mobile Banking account.
Within your Meadows Bank Online/Mobile Banking account, navigate to Card Management. From there you can set a wide range of controls and alerts on all your cards.
For example, you can:
- Report your card lost or stolen.
- Turn your card on and off.
- Block transactions and/or set alerts based on merchant type.
- Set transactional or monthly spending limits and/or spending alerts based on merchant type.
- Get instant alerts on certain types of transactions, like when a transaction is declined.
- Set a specific region where the card can be used or restrict usage based on your mobile device’s location.
- Block international merchants.
- Set parental controls and monitoring.
Alerts will show up just like any other notifications you get on your mobile device.
Knowing that you’ve set rules, restrictions and alerts that meet your specific spending preferences adds another layer of fraud detection and prevention, and gives you added peace of mind. You have complete control of how, when, where – and WHO uses your cards.
Download our Mobile App Now
Mobile Banking offers convenient, secure banking from almost anywhere. With Mobile Banking from Meadows Bank, you can mirror your Online Banking 24/7 access to your accounts through our mobile app on any compatible IOS or Android™ device.
For more information on the various fraud detection and prevention programs, please contact us at firstname.lastname@example.org.
1 Message and data rates may apply. Please contact your wireless provider for more details.